Context-aware prompts
Combine topics, intent, location, urgency, and exclusions instead of relying on literal keyword hits.
Product features
Facebook group monitoring built around complete customer intent.
Choose relevant groups, explain what matters in plain language, and receive a focused feed of posts your team can review.
Public and private groups
Submit the groups that matter. Private coverage begins only after a company-operated account receives administrator approval.
Managed access
No customer Facebook password, cookies, browser extension, personal account connection, or always-on computer.
Focused dashboard
Review identified posts with their original context and filter them by group and monitoring prompt.
Useful notifications
Route matches through unlimited email, Slack, and HTTPS webhooks.
Visible coverage
Track evaluated-post counts separately from matched posts so silence does not look like a broken source.
How it works
From group selection to a human response.
Submit group URLs, wait for access verification, create one prompt per business situation, and assign alerts to the people who own the response.
Narrative Field identifies posts; it does not publish automatic comments or impersonate your team. Open the source, confirm the current context, and follow the community’s rules.
Read the complete Facebook group monitoring guide or review Narrative Field pricing.