Product and sales
Questions about plans, monitored-group allowances, notification channels, intended use cases, or whether Narrative Field fits your workflow.
Customer support
For sign-in problems, group-request status, monitoring prompts, missing alerts, billing access, or another workspace issue, email us from the address associated with your account when possible.
Privacy and account deletion
Privacy, access, correction, export, retention, and deletion requests are handled through the same verified support address. Account deletion requests require identity verification before permanent action.
Editorial and partnership inquiries
For interviews, expert commentary, integration discussions, affiliate or referral proposals, and editorial requests, describe the publication or organization, the proposed collaboration, and any deadline. We do not participate in forced reciprocal-link schemes or paid links that mislead readers or search engines.
Responsible security reports
If you believe you found a security or customer-isolation issue, include the affected route, reproduction steps, observed impact, and a safe way to contact you. Do not access another customer’s data or disrupt production while testing.
Primary contact
support@narrativefield.com is the official public contact address for Narrative Field LLC.